IT Specialist

AC IT & Audio Visual Services · Culver City, California
Department AC IT & Audio Visual Services
Employment Type Full-Time
Minimum Experience Experienced

Who We Are:

Anonymous Content is a visionary and disruptive media company that produces multi-platform premium content and boasts an exceptional client roster which includes many of the world’s most renowned and innovative directors, writers, actors, and comedians. The company’s award-winning Film & TV division boasts many commercially successful and critically acclaimed works. Current Anonymous Content films include the highly anticipated upcoming SWAN SONG (Apple TV+) as well as the recently released WORTH (Netflix), STILLWATER (Focus Features) and THE MIDNIGHT SKY (Netflix). The company is also behind the three-time Academy Award winning film THE REVENANT, Best Picture Academy Award winning film SPOTLIGHT, and Academy Award winning film for Best Original Screenplay, ETERNAL SUNSHINE OF THE SPOTLESS MIND. The company’s TV credits include TRUE DETECTIVE (HBO), MR. ROBOT (USA Network), SCHITT’S CREEK (POP), HOMECOMING (Amazon), 13 REASONS WHY (Netflix), DICKINSON (Apple TV+), HOME BEFORE DARK (Apple TV+), and DEFENDING JACOB (Apple). 

 

In 2018, Anonymous Content created The Lab, a creative incubator designed to push the boundaries of how brands tell stories by engaging emerging filmmakers and diverse storytellers.  Through its Commercial work, Anonymous Content is also the driving creative force behind countless leading global brands. For more information, visit www.anonymouscontent.com.


We are looking for an experienced IT Specialist who has a genuine passion for being a part of our mission. The IT Specialist will be responsible for helping in building and managing the IT support for Anonymous Content.

 

This position is located in Culver city, and will required on-site.


In this role you will:

 

  • Working with the IT leadership to setup IT support.
  • Manage and roll out of new IT support process.
  • Provide remote and on-site support of software and operating system requests. Investigate, research, and resolve complex IT issues
  • Respond to requests and document tickets in Service
  • Have strong experience with Microsoft cloud-based services, such as Azure AD and O365 deployments
  • Strong familiarity with OS like Mac & Windows 10
  • Familiarity with basic administration of antimalware and modern security technology standards
  • Have strong experience working in a mixed technology environment, managing macOS and iOS-based devices and integrating with Azure AD, as well as supporting some Microsoft technologies
  • Perform software installations, upgrades, and configure company specific software
  • Are experienced with managing Cisco infrastructure (switches, routers & APs) and Meraki firewalls
  • Identify training needs, perform new user IT training and communication of IT policies and standards to improve software performance and customer service
  • Help in IT departmental audit, and report findings
  • Work as a technical resource for other departments to support and coordinate new and existing systems/software.

 

We are excited about you because you are:

 

  • 4+ years of technical support experience (Required)
  • Preferred experienced at an agency, management, or entertainment company
  • Bachelor's degree in Computer Science, MIS or related field (Required)
  • Have networking certifications (e.g., CCNA, CCIE) (Preferred)
  • Have security industry certifications (e.g., CISSP, CISM, OSCP) (Preferred)
  • Have expertise in managing office 365, SharePoint, Azure. (Required)
  • You have an interest in a growth in IT
  • Self-directed, highly organized, and able to balance competing priorities
  • Keen attention to detail, strong conflict resolution, and decision-making skills
  • Proven ability to manage high volume tickets, as well as your own time and prioritize tasks when given clearly defined goals and objectives
  • Excellent communicator with a charismatic personality

 

Please submit resume at  https://www.anonymouscontent.com/careers/

 

Anonymous Content is an equal opportunity employer and does not discriminate against otherwise qualified applicant on the basis of race, color, gender, religion, sex (including gender identity and sexual orientation), national origin, disability, veteran status, age, marital status, pregnancy, or any other protected group status as defined by the law.

Thank You

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  • Location
    Culver City, California
  • Department
    AC IT & Audio Visual Services
  • Employment Type
    Full-Time
  • Minimum Experience
    Experienced